Shipping policy
This shipping policy is issued by Low Plastic Lifestyle
Effective Date: August 9, 2026
1. Introduction
We fulfill orders from warehouses located across the United States, with handling times of 1 to 3 business days and estimated transit of 5 to 8 business days for a total estimated window of 6-11 days to delivery from the time the order is placed. We ship within the Continental U.S., excluding Alaska and Hawaii, with no order minimum required.
- Service name Standard Shipping
- Price Calculated at Checkout Unless Shown Otherwise
- Handling time 1 to 3 business days
- Transit time 5 to 8 business days
- Total delivery time 6 to 11 business days
- Destination Continental U.S., excluding Alaska and Hawaii
- Coverage All products unless a product page says otherwise
2. Shipping Destinations
United States
- We currently ship to addresses within the continental United States
- We do not ship to P.O. boxes that cannot accept carrier delivery
3. Shipping Costs
All shipping costs are shown at checkout. There are no hidden fees from us. Sales tax, if applicable, is calculated and displayed at checkout.
4. Order Handling and Delivery Time
Total delivery time is 6 to 11 business days from the time you place your order. This includes 1 to 3 business days of handling and 5 to 8 business days of carrier transit. Business days are Monday through Friday excluding holidays.
If an item needs extra time, the product page will show a note. That note will override the general timing above.
5. Shipping Methods and Carriers
Orders ship via trusted national carriers. We may use USPS, UPS, FedEx, or similar services based on destination and package size.
Shipment tracking
Every shipment includes tracking. You will receive a tracking link by email when your order ships.
Insurance
Shipments are insured against loss or damage. Contact us if there is an issue.
6. Order Tracking
After your order ships you will receive an email with the tracking number and a link to follow the delivery.
7. Delivery Issues
Delayed or lost packages
If your delivery exceeds our standard business day window, email us at hello@lowplasticlifestyle with all order information.
Marked delivered but not received
- Confirm your shipping address
- Check with neighbors or building management
- Contact us so we can assist with a trace
Damaged packages
We will arrange a replacement or refund as appropriate.
8. Missing Items
If something is missing from your package, contact us within 7 days of delivery and include your order number and the item details. We will send the missing item or issue a refund.
9. Returns and Refunds
We accept returns within 30 days of delivery for most items. Items must be unused, undamaged, and in original packaging. Certain items may not be returnable. See our full Return Policy for details.
- Return shipping Customer pays return shipping unless the item is defective or not as described
- Refund timing Refunds are processed within 7 days after we receive the return to the original payment method
10. Address Accuracy
Please enter your address carefully at checkout. We are not responsible for deliveries to addresses entered incorrectly.
If a package returns to us due to an address issue, we will contact you to arrange reshipment and applicable reship fees.
11. Contact
If you have any questions please contact us. Note that we are an online-only business without a physical storefront, so you should email us here for the fastest response: hello@lowplasticlifestyle.com12. Changes to This Policy
We may update this policy at any time if our processes update.